Refund & Cancellation Policy
Last Updated: June 22, 2026
This policy explains how billing, cancellations, and refunds work for Invitly paid subscriptions. It supplements Section 5 of our Terms of Service.
1. Try before you pay
Invitly offers a comprehensive Free plan so you can fully evaluate the platform's capabilities at no cost and with no time limit. Because you can test the product risk-free before paying, we maintain a strict no-refund policy for paid subscriptions.
2. Billing and renewals
Paid Entry and Pro subscriptions are billed in advance and renew automatically each month. By upgrading, you authorize Invitly and its payment processor (PayPal or Wompi) to charge the then-current plan price to your selected payment method until you cancel.
3. Cancellations
You can cancel your paid subscription at any time from your dashboard billing settings. Your plan remains active until the end of the current paid period, after which it will not renew and your account returns to the Free plan. We do not provide refunds or credits for partial billing periods.
4. Price changes
We may change subscription prices from time to time. We will give you reasonable advance notice (at least 30 days) by email or in-app before a price change affects your renewals, and you may cancel before the new price takes effect.
5. Exceptions and contact
Where a refund is required by applicable consumer-protection law, we will honor it. If you believe you were billed in error or have a billing question, contact us at [email protected] and we will review your case.